Yes. GearMaster arrives ready to play. Connect it to your display with HDMI, connect the power, and choose a game.

Our team has already tested the games and configured the systems. Start with the included settings for the intended experience.

GearMaster connects to TVs, monitors, and projectors with an HDMI input.

Yes. Add compatible game files to the microSD card, using the correct file format and folder. We cannot guarantee compatibility or performance for games you add yourself.

GearPad Pro is designed to work with GearMaster. We cannot guarantee compatibility with other controllers.

Turbo mode may have been enabled accidentally. On GearPad Pro, hold Clear and press the affected button to turn Turbo off for that button. If the issue continues, contact support.

The joystick cap may have shifted while you removed the protective packaging. Gently press it back into place without forcing it. If the problem remains, contact support before attempting a repair.

Cheat options are included for many games through RetroArch. Availability depends on the game and system.

US orders have a 30-day return window from delivery, subject to our return policy. Contact us before sending an item back. GearMaster has a Limited Lifetime Warranty, valid while this GearMaster model remains actively sold by NostalGear. Controllers and accessories have a 2-year warranty. See our Returns & Refunds policy for return conditions and shipping costs.

GearMaster uses display settings and, where supported, filters and smoothing to adapt classic games to modern screens. Results vary by game and system, and the original artwork remains part of the experience.

The US GearMaster includes an English interface and a game library selected for English-speaking players. Language availability can vary by title. Check the game library or contact us if you want to confirm a particular game before ordering.

Games are tested and settings are tuned for each system. Some demanding titles may occasionally slow down and benefit from a lower resolution. Performance varies by game.

Yes. You can use the original save feature where available, and save states let you save and resume in supported systems. See the User Manual for the controls.

Standard US shipping covers the contiguous 48 states and Washington, DC. Orders normally ship within 1–2 business days; busy periods may take longer. Transit time is additional and varies by destination. Shipping is $9.99 for Solo, $14.99 for Duo, $19.99 for Squad, and $7.99 for GearPad Pro. For a mixed order, the highest applicable shipping fee is charged once. The final shipping charge is shown at checkout. You will receive tracking when your order ships. Standard rates do not cover Alaska, Hawaii, US territories, or military addresses.

Choose from the payment methods displayed at checkout. Availability can depend on your device, browser, and eligibility. Prices on this storefront are in US dollars (USD).

The library includes games for different ages, including titles with mature content. Parents should review individual games before allowing children to play.

Contact our English-speaking support team through the Contact page with your order number and a description of the issue. Our team is based in France. Photos or a short video can help us understand a technical problem.