Is the GearMaster console ready to play?

Yes, the GearMaster is a turnkey console, plug and play!

We have already done all the tedious work, tested and optimized the settings for emulators and demanding games, so operating with the default settings is ideal, or even impossible.

Is the console compatible with all screens?

Yes, the console is compatible with all HDMI TVs, monitors, and projectors.

Can I add games?

Adding games is possible, provided you are careful and strictly respect the file format and the correct folder. Of course, we cannot guarantee that your additions will work properly.

Which controllers are compatible with the GearMaster?

We guarantee the compatibility of our controllers with our console. We cannot guarantee the compatibility of other controllers with our GearMaster.

My character is moving weirdly, Sonic isn't jumping high, or my Kart won't move, what should I do?

Chances are you accidentally activated Turbo mode, hold down Clear and press the key that is «glitching». Fixed.

My GearPad has a buggy joystick that is acting up, what should I do?

In most cases, when removing the protective foam, you slightly pulled the joystick out of its base. This happens sometimes, but it is nothing serious. Press down on it to put it back in place and the problem should be resolved.

Are there cheats included?

Yes, many Retroarch cheats are already integrated.

What are the guarantees?

You have 30 days to return your order. The GearMaster console includes a limited lifetime warranty, valid while this model remains actively sold by NostalGear. GearPad controllers and accessories are covered by a 2-year warranty.

Is the image quality good?

Yes and even more, it has been enhanced to elevate the graphics of yesteryear on our modern screens. When the image allows it, several filters and smoothing effects work to rework the rendering.

Are the games in French?

Yes for all games released in French. However, many games were never marketed in France, or were not translated, yet some of them are excellent and it would be a shame to ignore them. The language barrier is often not a problem for playing. In general, if a French version of a game exists, it is present on the GearMaster.

Are all the games functional?

The overwhelming majority of games are fully functional. A handful of very demanding games may occasionally experience some slowdowns, in which case the resolution must be lowered. We nevertheless chose to include them as they remain entirely playable. Our team is working to further improve the player experience.

Can I save my game?

Yes, old-school style with the games that offer it. In addition, the console offers the possibility to save or load a game at any time with a key combination (see the «user manual» section).

What are the delivery times?

Delivery generally takes between 3 and 5 business days for France, and between 6 and 10 days for Belgium, Switzerland, Luxembourg, and Canada. Normal shipping times are 24 to 48 hours, but can sometimes be longer (during promotional periods, for example). Our team does its utmost to ensure you get your console as quickly as possible. We also deliver to certain French overseas departments and territories (DOM-TOM) with varying delivery times.

What are the accepted payment methods?

We accept payment by credit card, PayPal (including 4x interest-free), ApplePay, GooglePay, and Bancontact.

Is the console suitable for all ages?

Some games like GTA or Metal Gear Solid are not recommended for younger children. It depends on the games, but the majority of games are for all audiences. Introduce the youngest to retrogaming!

I have a problem with my console, what should I do?

Contact our customer service, our team is available Monday to Friday from 9 AM to 7 PM to help you.

NOSTALGEAR FAQ

Yes, the GearMaster is a turnkey console, plug and play!
We have already done all the tedious work, tested and optimized the settings for emulators and demanding games, so operating with the default settings is ideal, or even impossible.

Yes, the console is compatible with all HDMI TVs, monitors, and projectors.

Yes, and on all devices with an HDMI port (rear projectors, computer monitors). 

Adding games is possible, provided you are careful and strictly respect the file format and the correct folder. Of course, we cannot guarantee that your additions will work properly.

We guarantee the compatibility of our controllers with our console. We cannot guarantee the compatibility of other controllers with our GearMaster.

Chances are you accidentally activated Turbo mode, hold Clear and press the key that is «glitching». Fixed.

In most cases, when removing the protective foam, you slightly pulled the joystick out of its base. This happens sometimes, but it is nothing serious. Press down on it to put it back in place and the problem should be resolved.

Yes, many Retroarch cheats are already integrated.

On console bundles, you have a 60-day money-back guarantee with a lifetime warranty on the console only. Controllers and other accessories come with a 30-day money-back guarantee and a 2-year parts and labor warranty.

Yes and even more, it has been enhanced to elevate the graphics of yesteryear on our modern screens. When the image allows it, several filters and smoothing effects work to rework the rendering.

Yes for all games released in French. However, many games were never marketed in France, or were not translated, yet some of them are excellent and it would be a shame to ignore them. The language barrier is often not a problem for playing. In general, if a French version of a game exists, it is present on the GearMaster.

The overwhelming majority of games are fully functional. A handful of very demanding games may occasionally experience some slowdowns, in which case the resolution must be lowered. We nevertheless chose to include them as they remain entirely playable. Our team is working to further improve the player experience.

Yes, old school-style with the games that offer it. In addition, the console offers the possibility to save or load a game at any time with a key combination (see the «user manual» section).

Delivery generally takes between 3 and 5 business days for France, and between 6 and 10 days for Belgium, Switzerland, Luxembourg, and Canada. Normal shipping times are 24 to 48 hours, but can sometimes be longer (during promotional periods, for example). Our team does its utmost to ensure you get your console as quickly as possible. We also deliver to certain French overseas departments and territories (DOM-TOM) with varying delivery times.

We accept payment by credit card, PayPal (including 4x interest-free), ApplePay, GooglePay, and Bancontact.

Some games like GTA or Metal Gear Solid are not recommended for younger children. It depends on the games, but the majority of games are for all audiences. Introduce the youngest to retrogaming!

Contact our customer service, our team is available Monday to Friday from 9 AM to 7 PM to help you.

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