At NostalGear.fr, we are committed to providing a reliable, fast, and affordable shipping service to all our customers. This shipping policy details our shipping procedures, including delivery times, shipping costs, and available options.
- Order Processing :
- All orders are processed within 24 to 48 business hours of receipt, unless otherwise indicated. Additional delays are sometimes necessary depending on order volume. In this case, customers are notified by email in the order confirmation. Thank you for your understanding.
- Orders placed on weekends or holidays will be processed the following business days.
- Shipping Fees :
- Shipping costs are calculated based on the weight of your order, your delivery address, and the shipping option chosen.
- Shipping costs will be clearly indicated at checkout before confirming your order.
- Package Tracking :
- All orders are shipped with a tracking number so you can track your package online.
- Once your order has been shipped, you will receive a confirmation email containing your tracking number.
- International Shipping :
- We offer international delivery to many destinations worldwide.
- International delivery times may vary depending on the destination country and local postal services.
- Delivery Issues :
- In case of delivery delay or an issue with your package, please contact our customer service as soon as possible for assistance.
- We will work with you and the carriers to resolve any delivery issues as quickly as possible.
- Incorrect or Incomplete Addresses :
- It is your responsibility to provide a correct and complete delivery address when placing your order.
- NostalGear.fr is not responsible for packages lost or returned due to an incorrect or incomplete address provided by the customer.
We strive to provide a quality shipping service to all our customers. If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer service at info@nostalgear.fr.
Thank you for your trust and continued support.